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Recruitment and Retention Webinar

May 7 @ 11:30 am - 1:00 pm

Virtual Event Virtual Event

This training counts toward the MA PGS Certificate Supplemental Coursework

This 90-minute session will provide a breakdown of the goals of recruitment and retention planning. Experienced and energetic coach Rose Swenson will provide valuable strategies and walk-through solutions to challenges that participants will be able to bring back to their own organizations and staff. Participants are encouraged to share and provide feedback from their own recruitment and retention experiences.

Cost: Free

Location: Virtual

Number of CE(s): 1.5

Instructional Level: Introductory

Learning Objectives

  • Discuss how to develop a Recruitment and Retention Plan to meet staffing demand for outpatient problem gambling treatment
  • Understand the benefits of planning
  • Identify and respond to key challenges regarding recruitment and retention

Instructor Bios

Instructor: Rose Swensen, MBA: Rose Swensen is a Senior Director of Strategic Planning & Organizational Effectiveness at HRiA. For over 20 years, Ms Swensen has helped a broad range of organizations, including educational institutions, public agencies, nonprofit organizations, and public health-focused community coalitions, achieve and sustain excellence. She is an experienced management consultant skilled in strategic planning, organizational development, leadership development, and human resources management models and strategies. Ms. Swensen has also facilitated complex, multi-sector planning processes for educational, organizational, and public health improvement initiatives nationwide. Ms. Swensen is a consultant offering technical assistance services to MassHealth Accountable Care Organizations and Community Partners through the DSRIP program, and leads in the Performance Improvement domain. Prior to joining HRiA, Ms. Swensen was Co-Director of the Western Pennsylvania Educational Leadership Initiative, a program at the University of Pittsburgh School of Education designed to enhance leadership skills and practices among a cohort of 17 school districts. Ms. Swensen has a Master of Business Administration, with a concentration in Management and Human Resources, from the University of Wisconsin-Madison. She received a Bachelor of Arts with Highest Distinction, and is a member of Phi Beta Kappa, from the University of Michigan-Ann Arbor.

Approval Statement

  • Licensed Alcohol and Drug Counselor (LADC) – The Massachusetts Technical Assistance Center for Problem Gambling Treatment is authorized by the Massachusetts Department of Public Health to sponsor, conduct or approve continuing education programs for alcohol and drug counselors/assistants (LADCs). This program offers 1.5 continuing education credits.


May 7
11:30 am - 1:00 pm
Event Category: